Oh, Google, how you disappoint me. First with YouTube’s unnavigable help pages, then with a product which, despite being in beta, fails to do what its help pages claims it does.
Now that I have two (and soon to be three) laptops (!), and after discovering that free WiFi is spotty at best, I thought I should look for a feed reader which will allow me to access feeds on several computers and offline. After a bit of research I narrowed my options to Liferea and Google’s Reader. Because I didn’t want to wrestle with figuring out how to synchronize Liferea on two computers (I suspect I would need to have the user files on an SD card and transfer the card from one computer to another), or getting Liferea onto Sugar, I decided to try Google’s Reader first.
The first frustration was that, unlike Thunderbird, Google’s Reader only imported posts as of the day the feed was added to Reader. After giving it some time to play catch-up, I found that (a) it will import older posts, (b) there is no option to permanently remove a post from Reader (only an option to mark it as being read), and (c) there is no option to mark a post as unread if it’s date is prior to the date you added the feed to Reader. This means if I am not reading a blog from the day it was created, I need to use one of Reader’s other features (like starring or tagging posts) to keep track of older posts which I have not yet read.
I did find that starring items is great for “bookmarking” posts I want to revisit later, particularly for the many posts to which I want to respond in my blog. The “add tags” option has potential, but seems cumbersome. I suspect it is meant to supplement Reader being alternative to social bookmarking sites like Ma.gnolia, when used alongside the option to “share” a post (and have it show in your public profile). This would be quite good for anyone who almost only reads blogs and doesn’t have the need to bookmark non-feed webpages… but I have yet to figure out if it’s possible to integrate Reader’s sharing feature with another Google bookmarking option to be a complete social bookmarking option.
Trying to get the offline feature to work was another exercise in frustration.
Installing Google Gears managed to send Firefox into a potentially infinite loop.
When you click on “offline” in Reader, Google explains how the offline mode works, tells you that you’ll need to install Google Gears, and warns:
This installation requires that you restart your browser, so we recommend you close all other windows before you begin.
After you confirm, a window opens with the splash page for the Google Gears installation. You again need to confirm that you want to proceed with the installation of Google Gears. After confirming again, there is are TOS to be accepted and the installation will then finally begin. The instructions are to allow the installation, and again:
Close and restart your web browser (be sure to close all browser windows).
What they fail to explain is that if you simply use Firefox’s built-in restart button for add-ons, and don’t close the Google Gears installation page prior to restarting, Firefox will try to install Google Gears again when you restart. Fun. I guess that’s why they keep trying to tell you to close all your browser windows.
The offline feature itself does not allow you to “even exit your browser and open it again later while you’re offline.” If it does, it totally wasn’t working for me. I was able to successfully go into offline mode in Reader, then in Firefox, and to be able to read posts in Reader. But no combination of going offline in Reader, Firefox and/or disconnecting from my internet connection allowed me to access Reader after closing Firefox and using it in offline mode after starting it again. Their help page simply indicates that I need to navigate to http://www.google.com/reader/ and it will magically work…but Firefox disagreed, telling me that “Firefox is currently in offline mode and can’t browse the Web. Uncheck “Work Offline” in the File menu, then try again.”. After trying one too many times, Reader now tells me that “synchronization has failed” when I go from offline mode to online mode.
Trying to get help from Google was, not surprisingly, as good as impossible. Their help page for offline mode maintains that:
You can even exit your browser and open it again later while you’re offline. Just enter http://www.google.com/reader/ in your address bar the same way you do when you’re online. (Note, however, that the http://reader.google.com/ form of the address will not work when you’re offline. You may want to check your bookmarks to make sure you have the correct address there.)
If I try to provide feedback that the information was not helpful, I have a maximum of 100 characters to tell Google “how [they] can make this better”. Although it’s an interesting challenge to summarize all of this in 100 characters or less, I don’t think it’s worth the work effort.
Hopefully, testing Liferea will be a less frustrating experience.
Tags:
blogging,
feeds,
google,
liferea,
magnolia
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