Update on my XO

After much feedback from fellow XO users, I reluctantly called OLPC for an RMA so that I can get a non-defective keyboard.

A 45-minute wait and a 10-minute call later, I’m set with an RMA number and am extremely sad to need to part with the XO so soon.

The good thing is I’ll probably be able to write a much less negative review of the XO once I get a properly-functioning one. It’ll take 2-4 weeks for them to ship me a new/fixed one after they receive it, so I think I should have a new one by March.

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5 Responses to “Update on my XO”

  1. Dana says:

    I’m pretty impressed with the XO’s cuteness level, too. But I think my hands are a bit too large for me to ever be able to effectively touch type on the thing.

    I’m sorry yours had a defective keyboard, though.

    (I found your blog when I was googling “Canadian XO deliveries”)

    Dana

  2. Brian Lee says:

    Did you try running the diagnostics on the keyboard before sending it in? Too late now, but someone should have mentioned this to you.

  3. Julianna Yau says:

    Nope, and the CSR didn’t mention anything about that either.

  4. Brian Lee says:

    It was probably defective anyway, I’m certain. When your replacement comes, you can invoke diagnostics by holding the rocker key down on the left side while booting. In this mode, you can test everything, including the keyboard.

    I should mention that getting a developer key from activation.laptop.org is also a good idea. It gives you more control over the XO.

    Cheers!

  5. Julianna Yau says:

    Terrific! Thanks!

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